Many large organizations conduct a ton of research with users yet have bad research memory, research happens in silos, results are shared through long, fluffy reports, and researchers are the only ones doing proper research. Research is mostly forgotten and ignored and roadmap decisions are made purely based on passion, rather than true human needs.
Polaris is a system that changes all of that by redefining the atomic unit of a research insight. Tomer will showcase how he led the development and launch of Polaris at WeWork (the prolific co-working company with 100+ locations worldwide), what were the considerations for creating it, how it has been used, and lessons he has learned during the process.
Access Tomer's slides here: slideshare.net/secret/eCbq1QgeR60Jxd
Visit the LX: Leading Experience Vimeo Channel for our archive of main stage speaker videos from previous years.Click to view
In a rare bit of organizational candor last year, several Silicon Valley companies released “diversity reports”- detailing the racial and gender make up of their organizations at various levels. While the release of such details is laudable, the diversity levels they reported were not.
Everyone tells you in order to lead effectively, you have to be able to be a story. To that end, we've invited Christina to introduce you to the principals of Story, and shape our collective conference experience into the emerging Story of Leading Experiences.
As products and services get more complex, and customers become savvier, it is crucial that companies compete on the basis of user experience. Typically product management is more analytical in business and engineering.
As faith in design as a key differentiator has taken hold within business, large organizations have increasingly sought to drive innovation and continuous improvement by building in-house design capabilities. A new set of tools and processes are needed to equip our new generation of in-house design leaders and managers to create, grow and measure the impact of design within their large, complex organizations.
Digital technology is changing everything about business today. Why? Because it gives organizations the ability to build continuous two-way communication into every touch point with their customers and employees.
Need a mental boost? Millions have been inspired by 98-year-old Tao Porchon-Lynch -- WWII French Resistance fighter, actress, model, writer, producer, entrepreneur, and yoga master. Be enthralled by her journey while you gain insights on attitude, overcoming obstacles and enhancing vitality.
As experience leaders, change is what we’re about. We’re naturally gifted at invention, and as agents of digital transformation we’re often change champions; in our own organisations, or our clients’.
When companies start to invest in Growth as an organization, team velocity is top of mind. As design leaders, how do we optimize for learning and moving quickly while maintaining a high bar for the user experience? How do we ensure design has a seat at the table? In this talk, we’ll go through some ingredients and methodologies that help establish design as a key partner in growth teams.