What does it mean to take a holistic, three-dimensional approach to developing a UX org? How can you succeed at delivering product impact, evolving the overall practice of experience design, and empowering your team members to push limits and grow their careers? Will you really benefit from increasing your tolerance for chaos and complexity? What are the guardrails you should put in place to keep your burgeoning creative dynamo from spinning out of control? Using his experience at Google as a departure point, and pulling in insights gained from the range of design groups large and small that he has helped shape, Miles will describe an approach toward cultivating UX culture and gaining leverage in the broader business that is nuanced, flexible, and mildly dogmatic. He believes that social dynamics and ideative idealism are critical but undervalued factors in the rise or fall of in-house UX teams, and he'll help you strengthen your grasp on those and other key themes. Access Miles' slides here: slideshare.
Speaker Miles Orkin