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Jeff Sussna // The Self-Designing Organization // MX16 – Jeff Sussna

Conway's Law expresses Melvin Conway's observation that we are doomed to design systems that mirror the shapes of our organizations. Forward-thinking companies like Amazon and Netflix use Conway's Law to their advantage. They structure their organizations to reflect the kinds of systems they want to create.

Conway also, though, observed that designing a system is just the beginning; it also needs continual redesign. He stressed the importance of organizational flexibility to effective design. How can we achieve this flexibility without descending into re-org madness? This talk will explore the relationship between organizations and systems, and present an approach that treats the design of services, systems, and organizations as continuous and inseparable.

Access Jeff's Slides Here - http://www.slideshare.net/secret/qzQR3lnMLBCafN

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Kim Scott // Radical Candor // MX16

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Kim Scott

Say what you think. This may not sound like a big deal, but it is so difficult and rare I call it “radical candor” when it happens.

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Brandon Schauer // Beats Me // MX16

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Brandon Schauer

After ten years of the MX Conference, it's time to recognize an evergreen truth: the effective UX manager doesn't practice a labor of love for oneself. Instead, her heart beats for the others—the team, the user, the participants in the delivery of the experience, and the insatiable belief in the idea that better is quite possible.

LX: Leading Experience Videos

Visit the LX: Leading Experience Vimeo Channel for our archive of main stage speaker videos from previous years.

Click to view  

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Yeneat Ophelia Chiu // The Implementation Canyon // MX16

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Yeneat Ophelia Chiu

The process of coming up with a new idea that has legs is challenging in itself, but innovation often stalls at the transition point from idea to implementation. Often there is a gap or 'implementation canyon' that exists in complex organizations between the innovation team and business operations where there is no clear line of handoff or resources to implement.

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Rob Maigret // New Car Smell (aka Bull In A China Shop) // MX16

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Rob Maigret

Imagine someone handing you the reins to develop a new generation of Star Wars fans. That’s exactly what happened to Rob Maigret when he took the creative helm at Sphero - creators of BB-8, the most popular and best selling toy of 2015.

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Chris Avore // Resilient Design Management: Embracing Complexity in Teams, Products, and Organizations // MX16

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Chris Avore

Resilience thinking provides a framework to understand the growth, reorganization, and renewal in complex systems. We can apply the same principles to design management when we lead teams and products as well.


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Ben Judy // Mission-Based XD Strategy // MX16

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Ben Judy

A winning design strategy is mission-based. An experience design team must address end-user needs and organizational objectives.

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Alla Zollers // The Well-Designed Leader // MX16

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Alla Zollers

In a TED talk, conductor Benjamin Zander said, “the conductor of an orchestra doesn’t make a sound. He depends, for his power, on his ability to make other people powerful.

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Janaki Kumar // Diversity by Design // MX16

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Janaki Kumar

Studies have shown the correlation between diversity and innovation. Yet Silicon Valley, the cradle of tech innovation, is dominated by a “brogrammer” culture where white guys in their 20s work in a testosterone-fueled environment to create the next technology revolution.


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Anel Muller // Just Go: The Beginnings of AdaptivePath.org // MX16

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Anel Muller

You start to manage and lead, only to realize that there’s no instruction manual. And none of your old toolkit seems to be working AND you are the first person in this role so there is no one to even ask about what to do next! What does that feel like and how do you feel your way forward to not only survive, but thrive? During my talk, I will share my present ascension story and my ever-evolving personal guiding principles to be able to keep moving forward and will hopefully lead to my success and more importantly, the success of AdaptivePath.

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Bob Baxley // Keynote: Pioneers, Professionals, and Prodigies. Managing Designers // MX16

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Bob Baxley

As a design manager it’s natural to think about what you need from your team. But perhaps the more interesting question is what your team needs from you.